Terms of Service

Last Updated: 22 Aug, 2026

1. Overview

By accessing this website, you acknowledge and agree to abide by these Terms and Conditions without reservation. We reserve the right to re-evaluate or revise these terms and conditions at our sole discretion, with no prior notice. All purchases made through this website's services are subject to the Online Shopping Terms and Conditions stated herein.

Dhurrie World is the owner and operator of this website. The domain name www.dhurrieworld.com, which represents the website, is registered under the ownership of Dhurrie World, a proprietorship organization.

You shall not upload, show, host, alter, circulate, transfer, inform, list, or share unrightfully any piece of information that:

• Is the property of someone other than you.
• Is unacceptably damaging, troublesome, improper, offensive, lewd, paedophilic, slanderous, intrusive of one's privacy, detestable, or culturally/nationally disagreeable, or connects with or boosts money betting, laundering, or any illegitimate activity of any nature.
• Is harmful to minors.
• Encroaches on patents, trademarks, copyrights, or other exclusive rights.
• Violates any law for the time being in force.
• Misinforms recipients or communicates information that is attacking or threatening in nature.
• Impersonates another individual.
• Comprises a software virus or any other computer code, files, or programs designed to disturb, abolish, or limit the function of any computer resource.
• Threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any offence, prevents investigation of any offence, or is insulting to any other nation.
• Creates liability for us or causes the failure (entirely or partially) of the services of ISPs or other suppliers.

2. Product Visual Discrepancies

We are committed to creating our products with the utmost precision and quality. Please note that the visual representation of our products on the website may vary slightly due to differences in computer screens — including variations in colors, shades, textures, sizes and appearance, among other factors.

If a customer wishes to see photographs of products not featured on the website, they can make a request via email at shop@dhurrieworld.com.

3. Website Copyright

Dhurrie World holds the rights to all social media content posted on platforms such as Google Plus, Facebook, Twitter, YouTube, Pinterest, and Instagram, which are protected under applicable copyright laws.

Any instances of plagiarism will be dealt with according to the jurisdiction of the Supreme Court of India. The prices of our premium quality carpets are clearly stated on our website, and we will confirm your order by contacting you via email.

Please note that our website may contain links to third-party sites for your convenience. However, we do not assume any responsibility or liability for the content posted on these third-party websites.

4. Credit/Debit Card Information

You understand, approve, and confirm the accuracy of the credit/debit card details provided by you for using our services on our website. It is important that the credit card you use is your own and contains accurate and valid details.

The information you provide will not be used or shared by us with any third party, except in cases where it is necessary for fraud prevention in accordance with legal guidelines or court orders. We cannot be held liable for any instances of credit card fraud — you bear the responsibility for any potential credit card fraud, and the burden of proving any wrongdoing rests solely upon you.

5. Trademarks

The trademarks, logos, and service marks displayed on the website are owned by us. Any use of these marks for any purpose is strictly prohibited without prior written permission from us or the respective third party.

All information, content, and software programs on our website are protected by copyright. Users are not permitted to modify, reproduce, distribute, display, transmit, sell, license, or create derivative works based on any content from our website for commercial or public purposes.

6. Arbitration

In the event of any legal dispute arising between the company and the customer over the course of individual use of the website — including matters of interpretation, execution, or alleged breach of any provision in this agreement, including the privacy policies and referenced documents — the dispute shall be referred to a sole arbitrator who will be a neutral and independent third party appointed by the Company.

The arbitration proceedings will take place in Jaipur, and will be governed by The Arbitration & Conciliation Act, 1996. The proceedings will be conducted in the English language.

7. Governing Law

This agreement and our privacy policy, along with any referenced documents, will be governed and interpreted in accordance with the laws of India. Any legal jurisdiction and exclusive jurisdiction for disputes shall lie with the courts in Jaipur.

8. Online Store Terms

• By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.
• You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• You must not transmit any worms, viruses, or any code of a destructive nature.
• A breach or violation of any of these Terms will result in an immediate termination of your Services.

9. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.
• The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

10. Modifications To The Service And Prices

• Prices for our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

11. Products Or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

12. Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, the same credit card, and/or the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns Policy.

13. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website. Such new features and/or services shall also be subject to these Terms of Service.

14. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we do not warrant and will not have any liability or responsibility for them. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

15. User Comments, Feedback & Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials — whether online, by email, by postal mail, or otherwise (collectively, "comments") — you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation: (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right, and that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy, and we take no responsibility and assume no liability for any comments posted by you or any third party.

16. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

17. Errors, Inaccuracies & Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website — including, without limitation, pricing information — except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

18. Prohibited Uses

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content:

• For any unlawful purpose.
• To solicit others to perform or participate in any unlawful acts.
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• To submit false or misleading information.
• To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet.
• To collect or track the personal information of others.
• To spam, phish, pharm, pretext, spider, crawl, or scrape.
• For any obscene or immoral purpose.
• To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

19. Indemnification

You agree to indemnify, defend, and hold harmless Dhurrie World and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand — including reasonable attorneys' fees — made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

20. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail — or we suspect that you have failed — to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also, accordingly, deny you access to our Services (or any part thereof).

21. Changes To These Terms Of Service

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

22. Contact Information

Questions about these Terms of Service should be sent to us at cottondhurrie@gmail.com.