Shipping Policy
Everything you need to know about how, where & when we ship your order
Where Do We Ship?
We currently ship to destinations outside of India only. At this time, we are unable to deliver orders within India. We're working on expanding our delivery network, so please check back for updates on domestic shipping availability.
What Are The Shipping Charges?
We're happy to offer completely free shipping on every single item purchased through our website — there's no minimum order value required to qualify. The price you see on the product page is the price you pay for the product itself.
When Will My Order Arrive?
We aim to dispatch all orders within 48 business hours of the order being placed. Once dispatched, the estimated delivery time may vary from product to product.
- Orders are dispatched from our facility within 48 business hours of being placed.
- Delivery can take anywhere from the next 4 days up to a maximum of 20 business days, depending on the product and your location.
- During high-volume sale periods, please expect an additional delay of 5–7 days in delivery.
How Do I Check The Estimated Delivery Date For A Product?
Every product on our website has its own estimated delivery window. You can find this information directly on the Product Detail Page, just below the price and size selection — simply enter your pincode (where applicable) to see the most accurate estimate for your location.
How Will I Know Whether My Order Is Confirmed?
Once your order has been successfully placed, you will receive the following notification to confirm everything went through correctly:
- An email order confirmation sent to the email address used at checkout.
If you do not receive this confirmation within a few hours of placing your order, please check your spam/junk folder or reach out to our support team.
How Can I Cancel My Order?
You can request a cancellation by emailing us at shop@dhurrieworld.com.
- Cancellation requests are only accepted before the order has been shipped/dispatched.
- Once a cancellation is approved, your refund will be initiated immediately and should reflect in your account within 48 business hours, via the original mode of payment.
- Custom orders cannot be cancelled once they have been placed.
Is There Any Hidden Cost?
The prices listed on our website do not include any applicable duties, customs charges, or import taxes that may be levied by your country's customs authority on international shipments. Any such charges, if applicable, are the responsibility of the customer and are payable at the time of delivery or customs clearance.
Email our support team at shop@dhurrieworld.com and we'll be happy to help you out.